Refund and Return Policy

Effective Date: October 2024

At products24.thegoodprepper.org (the "Website"), we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we are here to help! Please read our refund and return policy carefully.

1. Return Window

All our products have a 60 days money back guarantee. To be eligible for a return please see the time frame mentioned for the purchased item and please make sure the product meets the return conditions.

2. Non-Returnable Items

Certain items are excluded from our return policy, including but not limited to:

  • Perishable goods
  • Opened food items
  • Personalized products
  • Gift cards
  • Downloadable software products

3. Condition of Items

To qualify for a return, items must meet the following conditions:

  • Must be reported within the specified return window on the product page
  • Must include all original packaging, tags, and accessories, if applicable
  • Do not send back opened cans.

4. Refund Process

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed within 48h, and a credit will automatically be applied to your original payment method within a certain number of days, depending on your bank's processing time.

  • If you returned the cases back without contacting us first, please send us a quick email at [email protected], in order for your refund to be processed.

*If you are not satisfied, we're going to make things right. However if we feel someone is unfairly taking advantage of us, we will have to cut you off. We have never had to do this, but it's worth mentioning.

5. Shipping Costs

Return shipping costs are non-refundable.

6. How to Initiate a Return

To initiate a return, please contact our customer service team at [email protected]. You will receive instructions on how to return your item, including the return address.

Contact Us

If you have any questions or concerns about this refund and return policy, please contact us at:

The Good Prepper Inc.

Contact Information

Return Address: BR Printers, 5050 N Moline St Denver, CO 80239

Email: [email protected]

Changes to This Policy

We reserve the right to update or change our refund and return policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website after any modifications to this policy will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified policy.